Delivery & Returns

Delivery

Meals are freshly prepared to a weekly schedule. Standard cut-offs: order by Monday for Wednesday delivery and order by Thursday for Saturday delivery. You pick your delivery day at checkout. We currently deliver within [delivery area / postcodes]. Please refrigerate your meals as soon as they arrive.

Returns — meal prep

Because our food is freshly made and perishable, meals can't be returned or refunded once preparation has started (this is normal for food and allowed under consumer law). If anything is wrong with your order — missing, damaged or not as described — contact us within 24 hours of delivery at hello@projectrebuild.co.uk and we'll replace it or refund it.

Returns — coaching

Coaching blocks have a 14-day cooling-off period from purchase. If we haven't started your plan yet, you can cancel for a full refund. If you've asked us to begin within that period, any refund is reduced to reflect the work already done.

Problems?

Just email hello@projectrebuild.co.uk — we'll always try to put things right.